Sunday, March 16, 2008


I know you are probably thinking, " Is he afraid to have this conversation ? " Honey, this is what HAIR BY ANTONIO is all about, having conversations with you, for you, to help you...

No one in any job has ever maintained every client they have ever touched, it's just not realistic.


We as the provider do have the power to deliver our best, which is all we can do. It is also important to try our best and read the client. If a client is unhappy there is always a little something in their facial expression to tell you " I am not feeling it."
What is very important to me is to keep a mental note at the time of doing the client. I ask myself, "Am I doing the best I can do? Does his or her facial expression really show complete satisfaction? Are we on the same page? How can I take my ego out of this and be open to how the client sees his or herself?


You have a relationship with your stylist, but at the end of the day "It's about knowing what's right for you. " By the time it gets to this point, something must be bothering you. It might have been a 1 year relationship or a 15 year relationship, the more time the harder it is. Give your stylist another chance. At this appointment, be honest and vent your frustrations. This conversation will be your deciding factor on your next move. Let's face it, a great hairstylist is hard to come by, but at the same time, so is a dedicated client.

If you feel that the relationship with your stylist is hopeless, don't be afraid to flee the sinking ship and step onto someone else's yacht! It is entirely up to you if you decided to inform your stylist of your decision. Some clients are comfortable being completely honest and upfront with their stylist. Although, it is a difficult conversation to have, you might just be the client to pull the blinders from in front of your stylists eyes; ultimately helping to make he/she a better stylist. Others may opt to pull a Houdini disappearing act; never to be seen or heard from again...

These are a few reasons that some of my new clients have DIVORCED their previous stylist.

-Wanting change
-Stylist moving
-Being too familiar
-Feeling neglected

These are all valid reasons, but they could be worked out. What is the key to any relationship COMMUNICATION

Have I been DIVORCED ? Child, I am still paying alimony :)

Next topic : How to make up....